Owner FAQs
The questions we hear most from owners before and after signing on with us.
How do you ensure guests return next year?
Repeat guests are the most profitable bookings you can get, so we engineer for them. Every guest is enrolled in our marketing database, receives post-stay follow-up, and gets targeted email offers to rebook — often before they've left the mountain. Combined with a satisfaction survey after every stay, this turns one-time visitors into returning guests who book your home directly, year after year.
How and when do I get paid?
We pay owners monthly, with a clear statement showing every booking, rate, and expense. No guessing, no surprises.
Can I still use my home?
Absolutely. Block owner dates anytime through your 24/7 owner portal — your home is always yours first.
Get Your Free Rental Income Estimate
How long is the contract, and can I cancel?
A one year agreement, but cancel anytime with bookings honored. We earn your business through performance, not lock-in.
Who handles taxes and licensing?
We collect and remit lodging taxes for you and help keep your permits current — it's included, not an add-on.
How do you set my nightly rates?
We use dynamic pricing tools plus local, on-the-ground market knowledge to adjust rates by season, demand, and events — maximizing revenue, not just occupancy.
